SHIPPING POLICY
At Oobblers Shoes, we are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy below for important information regarding shipping times, rates, and delivery options.
1. Shipping Locations
We currently offer shipping to the following locations:
- Domestic: [Country Name(s)]
- International: [List of countries, if applicable]
If your location is not listed, please contact our customer support team at oobblersshoe@gmail.com, and we will do our best to accommodate your request.
2. Processing Time
2.1 Order Processing
Orders are typically processed within [7] business days of receiving your order. Processing times may vary depending on the volume of orders or if the product is customized or out of stock. Orders placed after will be processed the following business day.
2.2 Business Days
Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Rates
We offer various shipping methods to suit your needs:
- Standard Shipping: Estimated delivery time of [5–7] business days.
- Expedited Shipping: Estimated delivery time of [5]–[7] business days.
- Overnight Shipping: Available for next-day delivery (if available in your area).
Shipping costs are calculated at checkout based on the delivery address, weight of your order, and selected shipping method.
4. Free Shipping
4.1 We offer free standard shipping on orders over [minimum purchase amount] to eligible destinations. Free shipping applies to domestic orders only, unless otherwise specified.
4.2 For international orders, shipping fees will be calculated during checkout. International customers may be responsible for additional taxes, duties, or customs fees imposed by their local authorities.
5. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order through the carrier’s website using the provided tracking number.
Please note that tracking information may take 24–48 hours to update after the shipment is processed.
6. Shipping Delays
While we strive to deliver orders as quickly as possible, please be aware that shipping delays may occur due to weather conditions, high order volumes, or other unforeseen circumstances. If there is a significant delay in your shipment, we will notify you via email.
We are not responsible for delays caused by the carrier, customs, or incorrect shipping information provided by the customer.
7. Address Accuracy
Please ensure that the shipping address you provide is complete and accurate, including apartment numbers, zip codes, and phone numbers. We are not responsible for orders lost or delayed due to incorrect or incomplete shipping information.
If you notice an error in your shipping address, please contact us immediately at oobblersshoe@gmail.com to make the necessary corrections before your order is shipped.
8. International Shipping
For international orders, please be aware that:
- You may be required to pay additional customs duties, taxes, or import fees depending on the destination country.
- Delivery times may vary depending on the destination and customs processing.
- Oobblers Shoes is not responsible for delays due to customs processing.
Please check with your local customs office for more information regarding potential fees or restrictions.
9. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us within [X] days of receiving your order. We will work with the carrier to resolve the issue. If the carrier is unable to assist, we may issue a replacement or refund at our discretion.
10. Returns and Exchanges
If you need to return or exchange an item, please review our Return and Refund Policy for instructions on how to proceed. Return shipping fees may apply unless the return is due to an error on our part.